WikiWCDC

Documentation of Data Center

COMARCH Co. Warsaw, March 2007

 

Just after I got the Data Center Administrator additional function, I had to prepare the documentation of the whole Data Center. In order to create it, I decided to use the very popular WIKI technology. I copied the software from the WIKI server and installed it on the local server being managed by the LINUX operating system, with PHP and MySQL software installed - these two are needed to use Wiki.

On the left side in the main window of the documentation I created the table of contents, that is a list of links to each part of the documentation - Main Side, Rooms, Energy, Air-conditioning System, Fire Protection System, Access Control, WAN Structure, Procedures, Engineers, Gallery, Events.

After the documentation is loaded into the browser, the Main Site is visible. Here I placed the general description of the Data Center in Warszawa, necessity and ways of hardware monitoring, I mentioned the types of relations between customers and the Data Center, and I indicated projects, which are managed by engineers in the Data Center. In the top left-hand corner I placed the logo of COMARCH Co., which I received from the Marketing Department as a "*.png" object. On the Main Site I also placed a picture of the main glass door with a COMARCH DATA Center white caption - the door to the Data Center.

On the ROOMS Site I placed a description of all 4 rooms in the Data Center - in order to do that I had to take a scheme of the building from the Main Building Administrator, which I scanned and then prepared for the WikiWCDC documentation using a grafical application. From this scheme I also obtained the detailed information about the dimensions of all rooms. I took pictures of all rooms and placed them in so created documentation.

On the ENERGY Site I placed the documentation prepared by the firm which created the electrical installations in the Data Center, together with the diagrams, results of the insulation measurement, etc. I had to get this electrical documentation from Krakow, because it was missing in COMARCH Co. in Warszawa. In this part of the WikiWCDC I also placed the documentation of the current aggregate, which I had to get from the firm that services this unit, because it was missing in the COMARCH Co.

On the AIR-CONDITIONING SYSTEM Site I placed a description of this system installed in the Data Center, including the technical parameters and manuals, which I had to get from the producer, because the firm that installed this system delivered the documentation for a different model of appliances.

On the ACCESS CONTROL Site I described in detail all the ways which are used to protect the Data Center, starting from the guard workers, through the monitoring system, the alarm system, the anti-burglar door, the hand geometry scanner, finishing with safes. In order to do that, I took many pictures, even of the worker at the reception desk.

I left the creation of the WAN STRUCTURE Site for my colleague who dealt with the network.

On the PROCEDURES Site I placed all the procedures of behaving in everyday situations and in emergency ones.

On the ENGINEERS Site I presented each worker of the Data Center - both cost Centers. I also took pictures of my colleagues and placed them on the WikiWCDC.

I placed all pictures of the Data Center in groups sorting by subjects on the GALLERY Site.

On the last EVENTS Site I placed all important events of the Data Center including historical ones - all signed contracts with performers, protocols of finished works, delivery notes, etc. In order to do that, I had to look for these documents in many places - unfortunately I couldn't find the documents from the beginings of the Data Center even in the COMARCH Head Office in Krakow.
Since I got this additional function, I corrected a lot of things, which were described just on the EVENTS Site, e.g. I organized the wall painting in the hall of the Data Center, because during the Data Center modernisation in 2006 they did not do that; I organized the racks purchase for the laboratory - simply in order to be able to move in this room; I ordered and placed a shelf in the safe, where there was "creative mess"; I organized VGA cables for each row of the racks, because earlier there was only one cable, which was manually used for the server that just needed the operator's reaction from the console; I covered the cables going from the ceiling to the rack, which were left visible after the modernization; I placed on the wall the manual of the Fire Protection System Control, because during the modernisation of the Data Center nobody knew how to operate this system; I organized the exchange of a few battery cells with higher resistance in the UPSes; I filled up the fuel in the aggregate; I organized the filling up of the gas in the Fire Protection System to make this system efficient in 100% - these all in order to keep the projects alive.

Detailed information about the web pages creation using the Wiki technology are placed at www.mediawiki.org.